Cookies policy

Regulations on the use of cookies

This Cookies Policy is an integral part of the Legal Notice and Privacy Policy of Melisterra productos naturales, SLU. Access and navigation on the site, or the use of the services of the same, imply acceptance of the General Conditions set out in our Legal Notice (and therefore the Privacy Policy and Cookies Policy). Please read them carefully.

Thank you for choosing to visit us. We want your experience on the site to be as good as possible, and for this reason we have drafted, in compliance with the second paragraph of article 22 of Spanish Law 34/2002, dated 11 July 2002, on information society services and electronic commerce (hereinafter, LSSI), this Cookies Policy in the clearest, most transparent, complete, and understandable way possible.

What is a Cookie?

This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can be used for a variety of purposes, such as, for example, recognising you as a user, obtaining information about your browsing habits, or personalising the way in which content is displayed.

Cookies are files containing small amounts of information that are downloaded to the user’s browser or device being used (smartphone, tablet or connected TV) when visiting a website. Their main purpose is to store information about your visit and to recognise you each time you access the website. It also allows us to improve the quality and usability of our website.

Cookies are essential for the operation of the Internet; they cannot damage your computer/device and, if enabled in your browser settings, they help us to identify and resolve possible malfunctions of the website.

Like most sites on the internet, this website uses Cookies to ensure that the website functions correctly, to store preferences, such as the language you have selected or the font size, to learn about the user’s browsing experience, to collect anonymous statistical information, such as which pages the user has visited or how long the user has stayed on the website.

Types of Cookies

There are different types of cookies. They all work in the same way, but have small differences:

  • Session Cookies: these are designed to collect and store data while the user accesses a website. They are usually used to store information that only needs to be kept for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.
    • Session cookies last only for the duration of your visit and are deleted when you close your browser. Their main purpose is to identify the type of device, support the website’s security or its basic functionality. They do not contain personal information that would allow us to identify an individual.
  • Persistent or Permanent Cookies: these are cookies in which the data remain stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
    • They are stored on the hard drive of the device and our website reads them every time you make a new visit to the website; they have a specific expiry date, after which the cookie stops working. They allow us to identify your actions and preferences; analyse visits and help us to understand how users reach our site and improve our services.
  • Technical Cookies, strictly necessary: (exempt from compliance with the obligations established in article 22.2 of the LSSI when they allow the service requested by the user to be provided). They are those that allow the user to navigate through a website, platform or application and use of the different options or services that exist in it, including those that the editor uses to allow the management and operation of the website and enable its functions and services, such as, for example, to control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, manage the payment, control fraud linked to the fraudulent use of the website and enable its functions and services, manage payment, control fraud linked to the security of the service, make the application for registration or participation in an event, count visits for the purposes of billing licenses of the software with which the service (website, platform or application) operates, use security features during browsing, store content for the broadcasting of videos or sound, enable dynamic content (for example, animation of loading text or images) or share content through social networks.
  • Preference or personalisation cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.
  • Geo-location cookies: these are used to find out in which country or region the user is located when accessing a service on the website in order to offer them content or services appropriate to their location.
  • Analysis or measurement cookies: these are cookies that allow the party responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookies is used to measure the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the data on the use made by users of the service.
  • Behavioural advertising cookies: these are cookies that store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertising based on the same.
  • Anonymous: they only collect information about the advertising spaces shown on the website, independently of the user accessing the website, i.e. without expressly identifying the user.
    • Personalised: these collect personal information about the website user from a third party in order to personalise these advertising spaces.
  • Functionality Cookies: these enable decisions made by the user, such as their login or identifier, to be remembered.
    • The information these cookies collect is anonymised (i.e. it does not contain your name, address, or other data).
  • Own Cookies: these are those that are sent to the user’s computer terminal from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
  • Third-party cookies: third-party cookies are cookies set by a website other than the one you are visiting, for example, those used by social networks (such as Facebook) or external content plug-ins (such as Google Maps). In addition, some advertising companies use this type of file to track your visits to each site on which they advertise.

Use of Cookies by No dispone

By accessing No dispone, you expressly agree that we may use this type of cookies on your devices. If you disable cookies, your browsing experience may not be optimal and some of the utilities available may not work properly.

  • Own cookies.
    In order to recognise you and provide you with a better service, our site uses own cookies (small text files that are stored by your browser). The advantages of accepting our cookies mean that you save time.
    They can also be used to recognise you between successive visits and so tailor the content shown to you, to obtain information about the date and time of your last visit, to measure some traffic parameters within the site itself, and to estimate the number of visits made, so that we can target and tailor services and promotions more effectively.
    No cookie allows us to contact you with your telephone number, email address or any other means of contact. No cookie can extract information from your hard drive or steal personal information.
Name Purpose and duration
  • Third-party cookies.
    These are cookies that are sent to the user’s computer terminal from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Google Analytics Cookies

The site uses the Google Analytics service, which is provided by Google, Inc., an entity whose head office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses cookies to help us analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

If you wish, you may refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser. However, if you do so, you may not be able to use the full functionality of this site. By using this site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

More information can be found at Google has developed a plug-in that you can install on your browser if you do not want to be tracked by its cookies:

Name Purpose
_utma It is used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and there is no __utma cookie. The cookie is updated each time data is sent to Google Analytics.
_utmt Used to limit the percentage of requests.
_utmb It is used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and there is no __utmb cookie. The cookie is updated each time data is sent to Google Analytics.
_utmc Not used in ga.js. It is set to interact with urchin.js. Previously, this cookie acted in conjunction with the __utmb cookie to determine whether the user was in a new session or visit.
_utmz Stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the JavaScript library is executed and is updated each time data is sent to Google Analytics.
_utmv Used to store visitor custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor custom variable. It was also used for the deprecated _setVar method. The cookie is updated each time data is sent to Google Analytics.
_ga It is used to differentiate between users and sessions. The cookie is created when the javascript library is loaded and there is no previous version of the _ga cookie. The cookie is updated each time you send data to Google Analytics.
_gat Used to differentiate between the different tracking objects created in the session. The cookie is created when the javascript library is loaded and there is no previous version of the _gat cookie. The cookie is updated each time you send data to Google Analytics.

User settings to prevent Cookies.

At No dispone and in compliance with current legislation, we provide you with information that allows you to configure your Internet browser(s) to maintain your privacy and security in relation to cookies. For this reason, we provide you with information and links to the official support sites of the main browsers so that you can decide whether or not you wish to accept the use of cookies.

You can block cookies through your browser’s configuration tools (all modern browsers allow you to change your cookie settings. These settings can usually be found under “Options” or “Preferences” in the browser menu) or you can set your browser to warn you when a server wants to save a cookie:

Some functionalities and services may be disabled or behave differently than expected, such as remaining logged in, keeping purchases in the “shopping cart” in an e-commerce service, or receiving location-targeted information, among others.



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